Networking and WiFi. The flashing green arrows mean the Virgin Media Hub 3 is currently getting a software update. E. Wait for about five minutes to check if the broadband light changes from red to green. Check for any “known network faults first - Try in 2 places. Tudor. I have checked all the cables again, unplugged and reconnected them, and tried the reset button with no results. 0 got installed Saturday had no issues with it until today, WiFi light is Green but the bottom light which should be solid white is flashing Green. To reboot the Virgin Media broadband Hub (also known as WiFi Hub or router) check the power supply is firmly connected to the wall socket and turn the power switch off and on again. We have both ethernet and wifi devices - my desk / laptop is via ethernet as are two smart TVs, phones, ipads etc are wifi and a mix of 5Ghz and 2. It can take 10 – 15 minutes for the light to stabilize. Still no connection and flashing green. can please look into this. I would suggest you call Virgin, 150 from your Virgin phone, mobile or landline, or 0345 454 1111 from any other phone to report a fault. No light, check your power cable is plugged in properly to the modem and the wall power point. Options. I presume you are referring to a 'message waiting' indicator on the phone which is flashing (even when you have no messages). 0 green light is blinking. Would anyone know how to sort a green flashing light on a hub 3–sadly impacted on TV, broadband and Phone, so total loss of service , a flashing green light at the bottom of the hub and no technician available for 5 days! In the run up to Xmas. MY virgin 360 TV box stopped working had a red light on it then orange and wouldn't go beyond welcome page tried all suggestions and none worked THEN I changed the batteries in the remote control and it worked straight away thought I'd post this to see if it helped anyone out who has the same problem. Rang the service connect line and there’s no issues in the area. Find out what all the different lights mean on your Virgin Media Ireland Hub. Sunday morning it worked for a few minutes and then stopped as well. This light flashes green when the Hub's downloading a software update. Need internet back asap as I work from home and also stream part time for sources of income. We would like to show you a description here but the site won’t allow us. on 24-03-2023 13:28. Having a similar problem to other users - our Hub 3 router is showing a green flashing light (the wifi icon is also glowing green). I’ve just arrived back home and the WiFi light on the hub is on green, but the main hub light is flashing green. No joy. Troubleshooting Connection Issues on the Virgin Media Hub 5. I googled the meaning of flashing green and they said it is updating the firmware, then I just let it be that way for the whole afternoon. I've just updated to Hub 5 from Hub 3 the lights confused me a little bit and wish Virgin would update their site accordingly. 0800 953 9500 5x red flashing light First installation and flashing green light Hi all, Using F-type coupler connected to wall socket but no internet connection. 1 ACCEPTED SOLUTION. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. It continued to flash. Internet Light. There are LED indicators on the front panel of DSL-2750B Wireless N 300 ADSL2 Modem Router and those are the Power, LAN 1-4, WLAN, USB, DSL, and Internet icons. The WPS button is just above the Virgin Media logo. I’m having an issue where I have flashing green light on router with solid wifi signal. Now will not connect at all. blinking red light. Settling in. 0 Kudos. QuickStart, set up and connections. on 09-08-2023 15:21. Phone line was also off at this time but TiVo providing TV channels ok. I did have a billing issue, but that has been solved. Hi, My internet was fine all morning but for the last few hours internets gone down and the super hub 4 has just been flashing green for hours. 168. Subscribe me. Joining in. Do a Hub “pinhole reset” - first make sure the 2 passwords on the Hub sticker are still there and legible first ! Disconnect any ethernet cables from the Hub (leave the coax connected), and then with the Hub still "switched on" throughout, press pin in firmly with paper clip/SIM tray tool or similar. I don't really care that the light is orange, what I do care about is VERY poor WiFi. . If you can set up using a Self-Install pack, but choose to use an engineer for the installation, you’ll still be charged £30 for this service. Follow the steps below: Step 1. Broadband flashing green. Do I need a new hub? mjaaron. Browse. The entire day I had no internet, so I once again booked an engineer for the Monday afternoon, I wake up on the Sunday and it's working again - solid white light. Welcome to the Community and thank you for posting. First thing is to check for any “known network faults in your location - Try in 2 places. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and. 1 ACCEPTED SOLUTION. customer support not sure what the problem is. . The WiFi reception is poor. 2) Then also try the “free & automated” Service Status number - 0800. this problem usually occurs after a fresh installation with virgin when you get all three (broadband, phone and tv) installed. GreenArrows. Last Wednesday I had Virgin Media fitted and within 6 days I seem to have had the dreaded flashing green light on the modem which has meant I cannot get internet access. Is the base light white or green? If it’s green then there may be a signal or network issue in the local area. Said we needed some kind of fix to keep blinking green light/disconnect from internet from happening. If no area faults found: The primary place to report faults or for service requests is Customer Services on 0345 454 1111/150 if you have a VM landline or wait two or three days for a VM staff member to get to your post. It alternates between a solid wifi and lower green light symbol with flashing green arrows and another state where the wifi symbol is solid, the lower bar is. 10/11/08 - 01:39 #2. Green Flashing Power Light: Your Hub is starting up. These lights are: Power: This light will be solid white when the router is powered on. The first thing you should do is unplug the gateway’s power supply for at least 15 seconds. You can also check with area faults on 0800 561 0061, or 150 if you have a VM home phone. The connection dropped today and was in and out for most of the morning. Why is the red light blinking marked Broadband one (1)? The Broadband two (2) below has a blinking green light. Green light: A green light suggests that the modem mode on your Hub is on and not providing WiFi. No matter what I do the original pod won’t connect to the hub wirelessly. Wait here a day or two for a VM Mod to pick this up, or ring the fault in. Green flashing light on Hub 3 QuickStart, set up and connections. Options. We have had a Hub 3 for a year with no problems. The internet light: This light will flash green when the Hub is acquiring a connection and will remain lit for two minutes after a connection has been established. Unfortunately no issues with broadband in my area according to this. Next, press and hold down the backup button on the Sky box itself. The base light on right corner was red this morning so I restarted the hub and it is now blinking green but still have no internet nor phone and can't even connect locally to the hub now. Our internet connection is working though, generally 40mbs - yes it's slow but is quite normal for us. Hi, we had a hub delivered today set it up waited 2 hours green flashing light still happening. The WPS button is just above the Virgin Media logo. Virgin Media services are only available in eligible Virgin Media network areas. The box has a flashing red light which wasn’t there when it was installed (it was green). There are 10 types of people: those who understand. turn on the box goes solid white then starts flashing white for a min the just starts flashing blue constantly. Table of Contents. Internet LED. I think it has to be the bill but idk any help?? Related Topics . Networking and WiFi. No worries! Flashing Green Internet. Lights - stopped working on box in Virgin TV 360 Friday; V6 box constant red light in Virgin TV V6 a week ago; Red diagonal arrows and wifi symbols are red on my TV box. Try restarting it, and if the problem persists, contact Virgin Media support. Broadband flashing green means a signal is detected. My virgin broadband router internet light is flashing red and green what does the red blinking light mean on cricket usb modem? I have a constant red setup button on my Actiontek v1000H router and I cannot find any reference to what this means . Page 25 The Broadband light blinks green for a long time, then turns red • The gateway may have failed to synchronize with the service provider network. If the Blue light is on then the Connector is running normally, it's sending or receiving dataPlease wait a few minutes and then try restarting your router. Only light showing is the Orange (white) one, unless I reboot the hub when it goes through its slow display of flashing green and red lights, then back to where we started. Flashing Red Hub 4 in Networking and WiFi yesterday; No internet - Green flashing internet light in Networking and WiFi Monday; New Customer Hub5x Flashing Red in QuickStart, set up and connections Sunday; New broadband installation, Hub 5 (Requesting CM IP Address) in QuickStart, set up and connections SaturdayNo activity from V6 box in Virgin TV V6 yesterday; Lights - stopped working on box in Virgin TV 360 Friday; V6 box constant red light in Virgin TV V6 a week ago; Flashing Orange Light on TV Box in Virgin TV V6 3 weeks ago; Program jumps forward on recordings and when playing a program from the start rather than live in Virgin TV 360 3. Name Email. . The internet is not working at all. If you cannot connect to the internet best thing is call your customer service for ATT and they will be able to help you out. I also called the number in my instillation guide, this w. My TiVo box tried to run an update. It means theres a problem with the return path on your virgin box- basically meaning that your unable to access on demand and hd services. However, then my wifi stopped working. Broadband light blinking green . I have now booked you a technician visit for Hub issue - 5439041. Just got an upgrade to a 1gb connection with a Hub 5. They have upgraded the hub 4 to hub 5 and managed to connect 1 pod. on 27-02-2023 18:49. please help!The information provided by some here isn't quite correct. If the modem lights keeps on flashing check if you ca still access the internet on your computes, because sometimes modem lights will be flashing and sometimes its stable, as it depends on the activity of the modem as the as there are transferring of data happens such as those packets are distributing to the correct device conected to it. If the power light is off, the router is receiving no power. My understanding is that this means it's downloading an update but, at the time of writing, it has been about 8 hours. you need an engineer to sort it from virgin. on 30-09-2020 17:56. Stopped working about 11pm and hasn't worked since. I’ve reset the hub and checked all connections countless times and still nothing. USB: Not used. My broadband is down since tuesday, when i ran a service status check, it said a technician needs to be sent. Cowshat. Green flashing light and no internet at all. Most likely this is a failure of the multi-colour LED control circuitry, but because this light is also the overheating indicator when red, it isn't acceptable to have the LED malfunction. For the past 24 hours our WiFi keeps dropping out and when we reboot the router we have a solid white line at the bottom but green flashing arrows and a green signal light. the screen is blank. Hi Kath, I am having exact same issue as WillBuff mentioned above. But what is that light trying to tell you? We’ve got the answer. Tried resetting everything, unplugging everything and plugging it all back in and it didn't seem to solve anything. My Virgin Media App. This means that there is an issue with the telephone system. Options. A flashing LED indicates network activity over the Internet port. It is important to check out our full article on Virgin Media router lights if you are experiencing problems with white lights, where you notice that the light is white, or if you are experiencing flashing power lights other than having your router flashing green. When you next have an outage. Blinking or red. Are the Booster pods free? Virgin Media advises these Booster pods come at a charge of £5 per month. 0 and it came back. Tudor. SpeedScam calls. I’ve checked all cables and they seem fine,it’s not. The kit is in Modem Only mode and the service appears to be working just fine. Have restarted router and all cables appear correct & tight. It could be the cable is disconnected in the street cabinet, or the Omnibox outside, so you may need a manned install. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. It isn't on during normal use, but turns red if there is a problem. Hi. Virgin Media Hub 4 Lights Hub 3 green flashing light. Hi. 0. I’ve plugged and unplugge. Check with Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. I’ve installed 3 maybe 4 VM Hub 3 wifi boxes before but I’ve never experienced this issue. After 3 hours waiting for the green flashing lights tourn to white I - 5030239. In either Mode the red power light is an indication of over heating and most not be ignored. I have a Superhub 4 which has been showing a solid green light for the past two weeks rather than the normal solid white. 1 ACCEPTED SOLUTION. Keeps flashing a white light. It does its usual light cycle, then it does a few blinks of a bright blue light. I've checked the network log and there's a lot of warnings and critical entries:Solved: New hub - activation an different lights flashing - Virgin Media Community - 5145140. Its a Hub 3. So whether it's technical issues, hub problems or you need support, we’ll help you with our complete set of general help guides and answers – like our billing and payments help guides. Hey folks. 1) Try the “check service,”Area status webpage" (link at top right of this forum) 2) Then also try the “free & automated” Service Status number - 0800 561 0061 - which usually gives the most up to date info. Subscribe to RSS Feed; Mark Topic as New; Mark Topic as Read; Float this Topic for Current User; Bookmark; Subscribe;. I went to the logs in the HUB4 and pulled the. Won't connect. Fix it by making sure that the white Ethernet cable is plugged firmly into the Hub and at the Virgin Media wall socket. That is 8 hours 30 minutes of flashing green light. Virgin were doing some work in the area end of last week. The wifi won’. Hi, My wifi went off before but has now come back on, however my Wifi Booster Pod is not connecting. Broadband deals;. Account Information about your account Billing Information about Billing Phone Help with your phone General General help. Last few weeks, wifi constantly dropping out - hub light is yellow not green. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. Any ideas to get th. I don't work for Virgin Media. Please check this setting and enable cookies (if disabled) Virgin Media. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM Saturday and Sunday, and explain. The white power light is on, and the Internet lights are off. Hi I recently moved broadband from Talktalk to Virgin. Solid green: The Hub 5 is connected to the internet. I've done the usual remedies (turn on and off, 10 second reboot, 60 second reboot) but I'm still faced with the internet arrows flashing green. If the power light is flashing and the ‘using your mobile’ light is yellow – check the cable is correctly connected between your router and Boostbox. I don't know what the other small light is for. Hello, WiFi HUB 3. It includes new features such as Wi-fi 6 and up to 2. Sorry to hear of the red light issue on your router. And its not the first time that happens. It might be due to a local issue. 5th technician booked in 3 months, green flashing lights on router in Networking and WiFi 7 hours ago; Red light Hub3 in Networking and WiFi 7 hours ago; Red light router 3 in QuickStart, set up and connections yesterday; Superhub 3 stuck on red light and passwords not working in Networking and WiFi Monday; Lights on hub in. However the last two days, the Internet is completely down, with the normal white light replaced by a flashing yellow light. Rebooted several times, and waited for hours to download the update. If it’s white then it could be an issue at the cable. . Options. 0800 953 9500. Re: Repeated Broadband outages - 17 times since April. How to pay my Virgin Media bill. Test your broadband connection and make sure your ISP is not having an outage. No Telephone Light: This only lights up if you have an active phone line. Now it’s happened again and we don’t know if that fix was ever done as we got no txt or email. Damaged cables are generally due to physical decay over time- especially if your router is aging. Keep the back up button held down for a further 30 seconds while the Sky box boots up. I'm on a Superhub 3. Dave. Options. Check your modem has a Wi-Fi/WLAN solid. Looking. We would like to show you a description here but the site won’t allow us. • Your Internet service may not be activated. Internet light flashing green: If you can see the internet light flashing green for a long time, this means that your hub needs to be rebooted. the av ports seem to be connected well, i checked the antWe would like to show you a description here but the site won’t allow us. Epson stylus 235 wont connect to laptop i changed the home hub a coupe of days ago also the wifi light is flashing green. Dlink router no showing the green light , whats the prbm? On my bigpond netgar cable home network gateway cg3100d-2bpaus the down stream light is flashing green, the power light is green and the wifi light isFlashing green arrows. A slow flashing green light. Customer Support are on 150 or 0345. on 13-06-2023 11:34. Another potential fix for the flashing green light problem is resetting your Virgin Media hub. To address this problem, follow these steps: Turn off the router. BD20. Green power light is flashing and WiFi light is green. As above, nothing new my end and resetting etc does nothing. First installation and flashing green light. Options. I've the network status in my area and it says no problems. Hub 5 flashing green light. Check for a known local fault on 0800 561 0061 - it is an automated service. Try that to see if there are any faults that the web service hasn't picked up!Internet constantly dropping out past year, flashing green light on HUB 5. Green Flashing Power Light: Your Hub is starting up. Still no change? Not sure if there’s issues in my areaTry a reset as this. Flashing red light. Options. Try checking with Area faults on 0800 561 0061 or if you have a VM landline 150 as small local faults are not listed on the VM status page. Just wait a bit! WiFi Light Flashing: WPS is connecting a new device. Solution: loose connection somewhere along the way to the street box. I went to work this morning and my hub/WiFi was working fine. I have been through the troubleshooting guide and checked all the connections and restarted the router but that has not solved the issue. Please - 5425686. Options. It may be stuck in an update loop. Why does my virgin media broadband box keep flashing . I'm currently on 1Gig contract with virgin. After connecting the white cable that the previous occupier had used for virgin as well as plugging the hub into the hall the green power light has been flashing and the WiFi symbol has stayed green but still no WiFi. Now hold the Info button on the remote down for 7 seconds. We would like to show you a description here but the site won’t allow us. and tells you of more local issues down to street cab/ postcode. Any help would be great. Hi I have had the same issue. Just keeps resorting back to flashing green. Hi all, Using F-type coupler connected to wall socket but no internet connection Green light is flashing and solid green wifi light. Doesn't matter where I plug it, near or far from the router. Once the Archer is fully initialised (maybe around 5 minutes?) only then power on the Hub 5. Phone 1: Solid green A phone is connected and registered. Hitron Technologies cgn modem from Suddenlink two blue steady lights and no device will pick it up so no internet? Had some rain and a very close lightening strike caused a power surge after my Hitron Technologies cgn modem from Suddenlink repowered up my tv ,cable and ,computer cant/don`t pick up my modem. Telewest wall socket: no visible power to be switched on. 0. Internet has been fine all day, just randomly stopped working and green base light started flashing. Call the pre-installs team on 0800 052 1734 8AM- 9PM Monday - Friday or 8AM-6PM. I can also see that you had a tech visit cancelled and then you've rebooked it. If after 5 minutes do not have solid green light (s) then need to call 800. am having to use mobile! I have followed the reboot protocols from the instructions in the box. No. I even left it off by the wall overnig. Any help greatly appreciated. Phoned tech on 06/04 20:35 and they stated "sending special ping. Tuning in. My Super Hub 4 has been trying to update since yesterday lunch time and hasn't be able to update. If you find that the Optical Light on your Lightstream Fibre ONT (Optical Network Terminal) box is flashing, has gone off or. 0, next to where you connect the power cable is a small power switch. Forum Member. Flashing arrows doesn't always mean no connection. Any other suggestions to try, TIAhub 4 started flashing white, and keeps cycling from solid, to flashing. Fastest WiFi guarantee of any major provider. Reset the hub and see if that works. When you first plug the mesh WiFi Pod into a socket, the light should turn solid for a moment, then slowly pulse as it connects to the WiFi Hub. I pinhole reset several times. App showed no fault in area so when I phoned virgin they booked an engineer for Monday. I never had to do this before. The setup guide says it will flash green for a bit bit will then turn solid white one finished connecting. 2020 to schedule a service appointment, may be a 3 to 5 day. I re-set the Hub 3. Brand new to virgin today. I am sorry to hear your are experiencing an issue with the Hub showing a green light, we will be happy to. My Virgin Media contract began 4 months ago and since setting up our router has had an orange light. Unplug the power connection to the gateway for 15 seconds, then plug it back in. It would not happen on 3 boxes without something else going on. It’s now 8:29pm. It resets itself with a white glowing light then starts flashing green then goes back to. Try another power point. It has done for over a couple of hours now. I had the hub 5 installed yesterday. _____________. QuickStart, set up and connections. Green Light. If you need any further help with this, please let us. It would appear to be morse code for A. Flickering green: Data traffic is passing to or from a device using a wireless connection. Options. If there is an area fault, VM won't send a tech until it is fixed or they may book one for you and another part of the VM system might automatically cancel the visit while any general fault is in place. Two green arrows . 0 got installed Saturday had no issues with it until today, WiFi light is Green but the bottom light which should be solid white is flashing Green. 0800 953 9500. Check your Hive Hub is placed correctly by following the guide here. The connection lights will appear orange on both devices, before eventually flashing green. . Power: This light will be solid white when the router is powered on. Have done all the normal things, reset, unplugged, pin hole reset multiple times. Router Green Flashing Light. Wan light blinking green super hub 2. Browse. Yellow flashing light on Hub 5. Keep phoning Area faults on 0800 561 0061 If you have a VM landline 150 this goes down to post code level. John-----I do not work for VM. the internet light (with a world map) is red. Internet constantly dropping out past year, flashing green light on HUB 5. Internet Light. Wireless-B routers Power (Green) - The Power LED steadily lights up while the router is powered ON. I am using the router for digital tv and my home computers. Red flashing LED means the hub has lost connection with the VM network. WiFi box has had a flashing green light all day. Late Saturday night the internet started to drop. Spectrum Modem Flashing Blue and White [EXPLAINED & FIXED] Check Details. I use an NTL TV socket for broadband. on 14-06-2023 17:56. Sunday morning it worked for a few minutes and then stopped as well. 0 & WiFi have worked fine since the initial set up 3 months ago. 1. All lights on my virgin hub are solid green apart from the two inverting arrows under the wifi symbol. Techs should know this. I'm a Very Insightful Person, I'm here to share knowledge, I don't work for Virgin Media. I'm in s72 postcode area s hiendley just down the road mines gone off as well on the trial tried ringing virgin gave up on them, Yes we are the same, internet disconnected , tried hub 5 reset but blue light on the hub flashing. Just let it sit for about 10 minutes to sort itself out. This means the Hub is switched on, but your WiFi has not been activated. On Hub 3 a flashing green Wi-fi icon could mean the router is trying to connect over WPS. The entire day I had no internet, so I once again booked an engineer for the Monday afternoon, I wake up on the Sunday and it's working again - solid white light. If the Blue light is flashing then the Connector is resetting, synchronising or sleeping. is there a problem with the connection or is this an update confused as checked all connections etc and seem fine these are the only lights showing 🤷🏻 ♂️ Here they are from top to bottom: The “Traffic” light: As with the Super Hub 2ac/2, the top light indicates if data is transmitted across the network. Had a new unit whilst disconnecting and feeding through the Hub 3 modem - it was working perfectly fine this morning with numerous connected devices. The wifi won’. It might be due to a local issue. g. The service status in our area shows no issues. Make sure the Archer is set for DHCP Mode/Automatic IP and power cycle the Archer. I had the hub 5 installed yesterday. and tells you of more local issues down to postcode level. still no luck. The Virgin Media Hub 5 is the broadband router launched by Virgin Media. Check the connections to ensure that the cable is securely connected. Why when i turn on my skyworth tv the green light flashes but it turns off? When switched on green light comes stay few seconds & then tv switched off & red stand by indicator flashes 6 times & then it flashes 9 times & then ino matter how many times i reset or check the cables it still keeps flashing and has done for 2 hours now, reset it unplugged everything and checked all cables everything fine just keep gettin the same arrows flashing wont turn on properlyOur broadband went off at lunchtime today and we have green flashing lights on the hub ever since. No light: WiFi is disabled. Home Phone. 5x red flashing light. Have tried a router reset and checked all connections. I have tried factory resetting (holding reset button for 60+ seconds) it and turning it off and on but no luck. Switched on and off. 3. Solid green light is correct for Hub 5 modem mode. I tried severa reboots and hard resets with no luck. . flash when the Hub powers-up, it then stays green for a couple minutes before turning off completely. why?Hold the minus button on the front of your V6 box down for 10 seconds. Now the issue is back after 4 days or so. . I have had a green flashing light on my broadband router I have followed the steps provided by Virgin check cables reboot ect ect but nothing. The Service light blinks •. Options. 3 weeks ago. Then I had left it and went to work . Any help greatly appreciated. The Stream remote. New Hub5 with incorrect wifi password on set up QuickStart, set up and connections. Hi. Post Reply. On the back of the Hub 3. Check for a known local fault on 0800 561 0061 - it is an automated service. This flashes during set up, and then stays green for 2 minutes when you're done. Options. You could also try the web page status, but this is not recommended. Please try the following exactly as typed. However, if you have the Ultimate Oomph or Gig1 Fibre Broadband package then these will be.